NamRA Commissioner Sam SHIVUTE, speaking at the Government Information Centre today, responded to a wide range of questions relating to compliance with revenue laws. Among these was a question on the challenges faced by small business operators, commonly known as “Order With Me.”
The Commissioner stated that NamRA holds these operators in high regard and is committed to supporting them in conducting their business activities smoothly. The operators have raised concerns about delays in customs clearance and high customs charges.
The Commissioner explained that the core issue stems from the fact that many of these operators make use of unregistered clearing agents.
In response, NamRA has drafted regulations which have been submitted to the Ministry of Justice and Labour Relations. Once gazetted, these regulations will ensure that all clearing agents are formally regulated.
He further emphasized NamRA’s commitment to easing the operations of Order With Me businesses. A dedicated unit will be established to specifically address their challenges and a team is already examining their concerns.
The Commissioner called for cooperation from all stakeholders, including clearing agents and Order With Me operators, to work towards sustainable solutions.