This page aims to inform you of our policies regarding the collection, use and disclosure of Personal Data when you use our Service and the choices you have associated with that data.
The Namibia Revenue Agency (NamRA) (“us”, “we”, “our”), operates from Windhoek, Namibia and is the sole owner of the NamRa website and insights residing on www.namra.gov.na (the “service”).
We have several different types of information for various purposes to provide and improve our Service to you. Below is a look at the type of data we collect via our Services:
We make use of two online forms on our Services, where we ask you to provide us with certain identifiable information, which we use to contact and identify you (“Personal Data”). The following data about you is collected:
All data is captured, encrypted and saved onto a database, this data is used to identify the number of enquiries received via our services as well as to ensure that all enquiries and questions were responded to.
An option allows Users to specify if the data stored should be anonymous or not, in which case the entry is still recorded; however, all personal data is replaced with the word “Anonymous”.
We may also collect information on the performance of our services (“usage data”). This usage data may include information such as your computer’s Internet Protocol (e.g. IP Address), browser type, browser version, and the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Kindly note that all data is stored for a period of five (5) years.
NamRa makes use of a digital assistant (referred to as “okaNamRA”) to facilitate Users in identifying the tax schedules they are required to complete with Income Tax Returns. A cookie or http text file is created and stored onto your computer.
A unique identification number is stored within the cookie. This identifier allows the website to store the answers you provided in terms of tax schedule - allowing you to continue using the website without losing data. At no point will personal data be stored on the NamRA database or within the cookie.
We use collected data for the following purposes:
Your information, including Personal Data, may be transferred to - and maintain on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
The contents of the email, sent to firstname.lastname@example.org, hosted by [insert email hosting service provider].
We may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. All personal data stored within the database of the Service is encrypted, using the standard (Advanced Encryption Standard) AES-256 bit.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
Activity via Google Analytics is tracked for a total of five (5) years.
Our Services make use of a third-party social sharing solution, called AddThis. The data collected by AddThis may include, but is not limited to:
You can opt-out of having made your activity on the Service available to AddThis by using their “opt-out” options: http://www.addthis.com/privacy/privacy-policy
Personal Data stored in a MySQL database, hosted in 6100 Center Dr. Suite 1199, Los Angeles, CA 90045, USA.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party or services.
Our Services does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you were aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take the necessary steps to remove that information from our Services.
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